A Breakthrough in Targeted Innovation

Conquering Innovation Fatigue: Now at Amazon!

Conquering Innovation Fatigue is a new book on strategy and innovation published by John Wiley & Sons. Its authors, Jeff Lindsay, Cheryl Perkins, and Mukund Karanjikar, bring decades of experience and diverse backgrounds together to reveal new insights and strategies based on understanding the personal side of innovation. See what leading experts in business and innovation say about the book.

Supporting blog: InnovationFatigue.com

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Latest tagged entries for 'SERVICE'



Best Buy: Don't Expect Customer Service in the RewardZone Program

Friday, 11 July 2008 5:20 P GMT-06
It's amazing how blind companies get when trying to save a few bucks on customer service calls. I tried to work with Best Buy this past week to fix a problem with my RewardZone account. In the most recent problem, I had to be on hold for maybe 15
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Flip Video Problems: Copying Errors, I/O Errors, and Cyclic Redundany Errors

Saturday, 22 December 2007 9:37 A GMT-06
Pure Digital's Flip Video camera is a delightfully simple and easy-to-use video camera that has caused me hours of grief due to various errors in copying videos to a computer. I ahve repeatedly encountered the dread "Cyclic Redundancy Error&
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